Inscrit le: 10 Oct 2017
|Posté le: Jeu 21 Déc - 07:19 (2017) Sujet du message: Screen timeout and window close
After a few minutes of inactivity, the browser window closes.
We are running Expandable on the Citrix server.
The Custom User interface was changed. The icon "click here to customize the user interface" was selected & "Connection preferences" was selected to set the preferred window size. The window size was changed from Seamless to 1280x1024 or any other size.
The Citrix server changes the connection type to terminal mode and the icon at the very top left corner of the Expandable browser window changes from the square Expandable icon to a red dot. This indicates that user interface was changed to a terminal mode. In terminal mode, the browser window closes to prevent unauthorized access.
Operating system: Windows XP and Windows 7
Browser: Internet Explorer & chrome
I didn't find the right solution from the Internet.
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